The location was optimal, in terms of being close to all of the tourist attractions, but not in the middle of the noise and chaos. The staff was very helpful and available for any questions. The breakfast was amazing and so diverse. With lots of local faire.
Jay
mars 2025
(Premier King Room) Came to Melaka after 15 years for family vacation. It was a great trip @ Swiss Gardens Melaka. We were welcomed by friendly consensus! Special thanks to a very helpful and polite front desk staff, Eugene! He guided us on must visit spots and a copy of the location map too!!!👍👏👏👏 Rooms are big, clean, and comfortable. Our room comes with a balcony and beautiful lake view. It would be great if they placed some outdoor furniture on the balcony. Walking distance to Jonker Street, must try cafes and restaurants. The hotel is surrounded by plenty of eateries, amenities, and mall too. Sadly, many shop lots at the mall are closed down due to Covid impacts,(* but they are recovering and some nice dining place with vegetarian options available!*) Safety24hrs security walkabout makes us feel safe! Food and drinksReasonable spread of breakfast buffet. Taste good too. Noteworthy detailsThey have excellent and well maintained pools for adults and children!
Parimala
december 2024
1. Location 2. Food 3. The friendliness of the staff 4. Spacious room
Ahmad
februari 2024
I like the location of the river, which is situated near the town and has convenient access to it.
Justin
september 2024
Checking in and out was very promptly done. Staff was generally helpful. Ample parking space on 3A and it's complimentary since we had a premier room. Breakfast was ok. Staff managed the breakfast crowd very well. However, considering it was raya holidays, hotel should have included some typical raya dishes e.g. lemang, rendang, nasi impit, to spruce up the festive mood.
Roziah
april 2025
Very spaceful room, nice views on the river, balcony. We pad for "all you can eat breakfast" ad it was worth it. The staff was very helpful and friendly. I also appreciate the bathroom cosmetics.
Filip
april 2025
It was our second stay at the hotel. Last year I was on a business trip staying there, got a bigger room during the time, expected to get the same room, unfortunately we got a smaller room. A plus is that the room has a bath tub so my kids are happy with it. The pool was big and has a separate section for kids to enjoy with slides, splashing buckets and sprinkler structures. The breakfast has an acceptable range of cuisine for the price paid.
Erikuz_ilep
februari 2025
I had a pleasant stay at this hotel. Staff were friendly and quick to assist with any requests. The location was convenient, close to major attractions, and the breakfast was a nice touch. However, the Wi-Fi was a bit slow, and noise from the hallway was noticeable at night. Overall, a good value for the price, and I’d consider staying here again.
Elya
januari 2025
Unlike Swiss Garden KL , the facilities team switched on the aircon with their own access card. When I checked in the room was cool. The breakfast food is excellent and good value for unlimited flow tasty items. The staff at restaurant are quite efficient and shown tremendous hospitality. The location is excellent along the river best for morning walks and evening stroll. Security guards are available at all touch points ensuring excellent safety measures.
Natarajan
april 2025
Fantastic location next to the river. There’s a red wooden boardwalk across the road that takes you into town in about 15 minutes. My room was on the 27th floor, super high with a far off sea view. Everything was clean, shower good and bed very comfortable. The fridge was quite noisy at night but I’d bought ear plugs so used them. Plenty of tv channels in English but tv fixed to the wall so unable to use Amazon Fire Stick as HDMI was at the back. WiFi was excellent. Didn’t use any facilities because I was out most of the time. Shopping mall next door with entrance straight in from the lobby. The location was perfect for me and I would use this hotel again.
Stephen
februari 2025